Bamboo Airways is a relatively new hybrid airline based in Vietnam, and in this review, we will be flying on their Boeing 787 Dreamliner from Sydney to Ho Chi Minh City in Business Class. Despite a two-hour delay and being allocated random middle seats, our experience on Bamboo Airways was a positive one, and we were able to enjoy the seats, amenities, dining experience, and services onboard. Bamboo Airways is partnered with Air Canada’s Aeroplan program, and we were able to book this flight using the program for 45,000 miles and $130 CAD in taxes.
I. Pre-Flight Experience
- Delayed flight and difficulty connecting with another flight
- Plaza Premium Lounge for eligible passengers
- Small lounge with limited food options
II. Business Class Seats and Amenities
- 26 seats in reverse herringbone configuration
- Plenty of legroom and adjustable controls
- Power and USB ports, storage for small items, and lighting
- Additional luggage storage spaces overhead
- Inflight entertainment with a limited movie selection
III. Inflight Dining Experience and Services
- Pre-departure service with hot towel and drink
- Five-course meal with branded cutlery
- Fresh and wholesome starters
- Delicious mains and desserts
- Vietnamese noodle served with signature mocktail
- Amenity kit with useful items
- Basic restroom with orchid
IV. Overall Flight Experience
- Solid business class product with excellent onboard service
- Limited technical features, unable to check in online and select seats
- Long-haul delays may occur
- Aeroplan program partnership with good availability
In conclusion, Bamboo Airways Business Class offers a positive experience with comfortable seats, delicious meals, and excellent services. The limited technical features and potential for long-haul delays may be downsides, but the partnership with Aeroplan makes booking this flight a points and miles sweet spot.
